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My experience with AmTrust Direct

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  • My experience with AmTrust Direct

    Last month I wanted to purchase a CD. I checked the rates at bankrate.com and Amtrust had the top rates. I did an online application which I accidentally screwed up, so I had to call. Their customer service was excellent. No long time on hold. I got an English-speaking human almost immediately! They told me who I needed to speak to to correct the problem. I called back the next day and that person got right on the phone and took care of everything. Then a couple of days ago I had a question about my online account access and called again. Same deal: immediate answer by a person who was pleasant and knowledgeable.

    So if you are looking for a CD, I would highly recommend them.

    amtrustdirect.com

    FYI: Their current rates are 5.42% for 6 months and 5.68 for 12 months ($1,000 minimum). That puts them 1st for 12 month and 2nd for 6 months.
    Steve

    * Despite the high cost of living, it remains very popular.
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