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I know this is over a year old, but I wanted to chime in. I have had an account with iTrustCapital since March of 2023. My account is a self directed IRA account that you can buy Bitcoin with, if you so desire. They claim that the USD in your account is FDIC insured, but obviously if you buy Bitcoin with it, and hold it inside of that account your Bitcoin is not FDIC insured. Self custody of the Bitcoin is not an option (sadly, because I self custody other Bitcoin that I own without issue). They have third party custodians, which I did research and place some trust in. I am not in the business of providing financial advice and I am not recommending them, nor am I advising anyone to buy Bitcoin, but I wanted to share my experience. I have had a large sum of money in cash inside of this account for around 9 months now. Customer service via telephone seems ok. I have yet to buy Bitcoin with the cash in that account but I do plan do so at some point over the next year. I have zero withdrawal experience with them. Older reviews of iTrustCapital lead me to believe that some have had issues moving money similar to slow traditional banking methods. To date, I have never heard of anyone who has been outright scammed by iTrustCapital, but I believe it is important to share all of the good with the bad.
I have until Feb 22, 2024 to liquidate my cryptos from my Trade Station Roth IRA. Trade Station decided to get out of crypto IRAs. Upon liquidating my crptos from Trade Station, I will open an iTrustCapital Roth IRA self-directed crypto IRA and rollover the funds. The fees at iTrustCapital is 1% for cryptos.
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