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Innovative Service on Mobile - Reward Your Feedback

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  • Innovative Service on Mobile - Reward Your Feedback

    Guys, we have few ideas about improving and facilitating retail banking services innovatively via smartphone applications. We would extremely appreciate if you could share your thoughts and advice on the ideas below. Could consider on the dimensions of how practicality, usefulness and attractiveness are the idea to you. We will contact and reward the ones who provide genuine and valuable feedback as this is a well-sponsored project.

    Q1:
    What do you think of an application that is aware of yours surroundings and automatically suggests places nearby where you can use automatic payments. You could add services such as coffee chains and fast-food restaurants to your favorite places list. In turn, those services would notify you when you are close by in order to allow you to order and pay before even going in the store. You could alternatively pay by tap-ing your phone to a payment pad once in the store. All funds would be connected to your bank account and completely secure (requiring pin numbers to use).

    Q2:
    What do you think of a money management tool AI-based (artificial intelligence), admnistered by your retail bank, that keeps track of your budget by categories, and then provides notifications, tips, and deals to help you stay within your budgets by each category (ie. Food spending, clothes shopping, transportation spending, medical bills, education fees, etc.) The association with your retail bank would help you connect your spending habits to acquiring loans, setting up new accounts, and working with the bank to manage your money.

    Q3:
    What do you think of a wisdom community where a retail bank encourages customers and non-customers alike to participate in answering questions that impact daily spending decisions and provide consumer guides to the community. Users gain credits for every question they answer and are able to accumulate credits that can be exchanged for real world gifts.

    Q4:
    What do you think of a mobile app that allows the crowd to have input in large retail banks’ lending decisions to Small and Medium Enterprises in their community. Users would rate SMEs in their communities that need support to raise money. Large banks would in turn keep an eye out for the popularity of businesses in the area and factor that into their lending decisions to those businesses. Users who rate could even get paid a very small fraction of the end amount lent as a finder’s fee.

    Q5:
    What do you think of a Paypal like service created by a major retail bank in order to provide 1-click payments online and on mobile, for their customers. Customers would only need to enter in a pin code, after initial registration, in order to pay for anything from online shopping, to ordering a cab or pizza from a mobile app. The account would be linked to the user’s bank account and would be more safe and secure than the user having to enter in all of their important information multiple places and having that info being stored on multiple servers.

  • #2
    In general, I'm against things that encourage spending, as does bringing the internet to seemingly everything does; including "AI" smart apps that ease payment transactions by facilitating them through mobile devices and apps. The nasty dark side to all of this is the increased dependence on smart devices and the increased vulnerability they bring to their users through woefully behind-the-times PCI compliance standards and other exposure through security vulnerabilities in application code and also tracking of the individual using those devices and apps.

    I'm 31 years old and I've found that the less time I spend attached to, or interfacing with a "smart" device, the better. I grew up as part of the internet generation, and back then it was so cool. Now, it's just a pain in the ass and one more thing to manage.

    FYI, you should probably also get permission from this site's owner to solicit feedback for your commercial product/service if you haven't done so already.
    History will judge the complicit.

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