Is anyone else sick of ebay? The terrible customer service, the escalating fees, the deadbeat buyers... I'm sticking with Craigslist and yard sales from now on.
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I've had it with ebay
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Re: I've had it with ebay
I agree completely! I just threw something up for a co-worker and it cost $3.75! If it doesn't sell I'm sure she won't give me that $3.75 back. Not to mention you pay fees to list, fees when the item sells and since the own PayPal they get the fees that are charged when you get money from a sale. They're making a fortune!
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Re: I've had it with ebay
Ebay lowered its listing fees but it raised the percentage it gets from the sale. Add in Paypal's cut, and the cost can be significant.
But the fees are just part of the problem. Ebay's customer service is the worst of any company I have ever dealt with. If you're a seller and you ever have to work with them because of buyer fraud or some other reason, you're usually screwed.
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Re: I've had it with ebay
I don't feel too bad for them. It's that same lack of accountability to buyers and sellers (that they've been getting heat for a loooonnnng time now) that bites them in the ass.
For instance, I need to buy a product on a regular basis. This product is not discounted enough and even with coupons and a sale I still feel like I'm getting fleeced. Having looked on ebay it never panned out there either when shipping was figured in. Well, one day, for the heck of it, I narrow my search for anyone in a 25 mile area of where I live. Lo and behold, a seller comes up with the product I need and prices that couldn't be beat! We email each other a few times (very courteous on both ends) and make an outside agreement to do business. This guy even drove to my house (I offered to go pick up the product) and helped me put the items in my basement!
Thanks, ebay!
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Re: I've had it with ebay
I haven't done much with Ebay recently, but Half.com (owned by the same) has gotten noticeably bad within the last 8 months. My boyfriend tried to buy several books for the fall semester off half.com, and after 3 books from different sellers didn't show up -- he sent emails to the sellers, and it turns out those sellers didn't have those books in stock anymore. Apparently half.com sometimes sells a book, but doesn't change the inventory... weird. Half.com no longer requires confirmation from the seller which is a problem.
I've done a total of 311 transactions (according to my feedback) on Ebay over the past few years, and it's generally been a positive experience with the exception of a 2 buyers who left unexplained negative feedback then immediately afterwards stopped being members. There were a couple other transactions where people haven't left feedback, but I guess the feedback isn't worth all that much.
As a buyer I've never been scammed, however.
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Re: I've had it with ebay
I do still use ebay but we have a unique product with a great following. I've been selling off some of my hubbies Rail Road collection and getting GREAT prices. The RR collectors are a unique bunch and since the real pieces are limited in availibility ebay is the best market for them. It is a lot of work with all the special packaging needed on some of our pieces, but when I can get $1,130.00 for an old semaphore signal we'll do the work
Overall though ebay has become more of a flea market atmosphere than an auction, I wish they wouldn't do all of the buy it now pricing, etc, takes the fun out of it.
kj
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Re: I've had it with ebay
A friend of mine that lives in the same apartment complex does eBay full-time. He's paid 10% of profits and works for his other friend (who's 25 years old). I've seen their numbers and they're revenue is about $200,000 per month (not a typo) with a before-tax margin of ~30% (that's after my friend gets his 10%). They have about 1300 auctions running all the time and ship about 400 packages a day out of the founder's house. DHL has a regular route with them obviously. They're growing at an extremely fast rate and have found a niche in eBay that is very profitable for them. I believe there is still money to be made on eBay.I agree though, eBay is not as cool as in the past. The novelty has worn off for most people.
Edit: I forgot to mention that they are four people. My friend who runs the logistics of eBay, the founder who strategizes, a shipper, and an email correspondent - the shipper and emailer both work 8-10 hours per day. They stay busy.
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