Less than 2 months ago DH bought a set of golf clubs on Ebay. The seller had a stellar rating with a ton of sales (99.8% positive, and the negative comments we saw were minor things like griping about unwillingness to ship out of country), and they accepted credit card payment which we thought was good since I carry just a very small balance in my Paypal account. The price on the clubs was great, well below retail, and the quality was excellent, exactly as represented. Sounds like a good deal, right? Nope.
Today we got our credit card statement and I noticed a $12 charge that I did not recognize. Called the company, and it turned out to be the first of what would have been a recurring monthly charge that started when DH paid for his clubs. The charge was not from the company he bought the clubs from, but from another company that was able to trace the source of the "order." They have promised to credit the charge back to us and not make any further charges ... and of course I'll make sure they keep their word! If necessary, I am prepared to cancel this card to prevent any further unauthorized charges.
We went back and went over the original Ebay listing with a fine tooth comb and there was NOTHING about this monthly charge. Either this is a 100% unauthorized charge, or DH accidentally clicked on some popup when he was paying for the clubs.
You'd better bellieve we'll be using only Paypal for any future Ebay purchases.
I wonder how many people never catch on to these sorts of things? This is probably why this seller can sell clubs at such a competitive price; he/she/they are making their "real money" off these monthly charges. In fact, DH checked the CC bill before handing it over to me and he didn't catch it (like lots of folks he tends not to worry about little charges). But I do "sweat the small stuff" and spotted it, and DH has learned he needs to check every line item from now on.
Today we got our credit card statement and I noticed a $12 charge that I did not recognize. Called the company, and it turned out to be the first of what would have been a recurring monthly charge that started when DH paid for his clubs. The charge was not from the company he bought the clubs from, but from another company that was able to trace the source of the "order." They have promised to credit the charge back to us and not make any further charges ... and of course I'll make sure they keep their word! If necessary, I am prepared to cancel this card to prevent any further unauthorized charges.
We went back and went over the original Ebay listing with a fine tooth comb and there was NOTHING about this monthly charge. Either this is a 100% unauthorized charge, or DH accidentally clicked on some popup when he was paying for the clubs.
You'd better bellieve we'll be using only Paypal for any future Ebay purchases.
I wonder how many people never catch on to these sorts of things? This is probably why this seller can sell clubs at such a competitive price; he/she/they are making their "real money" off these monthly charges. In fact, DH checked the CC bill before handing it over to me and he didn't catch it (like lots of folks he tends not to worry about little charges). But I do "sweat the small stuff" and spotted it, and DH has learned he needs to check every line item from now on.
Comment