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Need some advice, or possibly just need to vent.
I bought a car in August of 2006 with an extended warranty for about $1800. I decided in the end of November that I didn't want the extended warranty, so I sent my letter in with the papers and all that to cancel it and expected to get back something close to the original amount. I talked to the dealership after about a month of not hearing anything and she told me that it takes time.
Well I didn't hear anything for a while and so I checked back in around April 2007 (about 4 months later). There was a NEW business manager that I talked to and she looked into my situation and told me that the paperwork was never sent in
So I had her send it in again. I look at my account and it shows that I only got $900 back.
The warranty cancellation policy said that there would be no more than a $50 cancellation fee and I would receive a prorated amount. I was still under the factory warranty mileage and had "used" only 3 months out of the 5 years that the warranty covered.
Ugh.
I bought a car in August of 2006 with an extended warranty for about $1800. I decided in the end of November that I didn't want the extended warranty, so I sent my letter in with the papers and all that to cancel it and expected to get back something close to the original amount. I talked to the dealership after about a month of not hearing anything and she told me that it takes time.
Well I didn't hear anything for a while and so I checked back in around April 2007 (about 4 months later). There was a NEW business manager that I talked to and she looked into my situation and told me that the paperwork was never sent in
So I had her send it in again. I look at my account and it shows that I only got $900 back.The warranty cancellation policy said that there would be no more than a $50 cancellation fee and I would receive a prorated amount. I was still under the factory warranty mileage and had "used" only 3 months out of the 5 years that the warranty covered.
Ugh.
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