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Looking for some advice/feedback on continued issues with coworkers.
Some important background is that I work in the mental health field and provide emergency mental health services so we are at most times, dealing with life and death type of situations. We're a small team of about 8 people that cover 24/7. With that comes the expectation of trust and competence amongst all of us. There's a coworker who continues to skirt by and is actually putting our clients at high risk because of her poor work ethic. We've tried speaking with her directly and going to our supervisor about it yet these issues continue to happen. We're reluctant to continue up the chain of command because we're such a small team, we don't want tensions to escalate but about 3 of us just don't know what to do anymore.
I wouldn't say my supervisor is incompetent, but he's pulled in so many different directions he just doesn't provide good supervision and with that comes virtually no accountability.
What to do?
Some important background is that I work in the mental health field and provide emergency mental health services so we are at most times, dealing with life and death type of situations. We're a small team of about 8 people that cover 24/7. With that comes the expectation of trust and competence amongst all of us. There's a coworker who continues to skirt by and is actually putting our clients at high risk because of her poor work ethic. We've tried speaking with her directly and going to our supervisor about it yet these issues continue to happen. We're reluctant to continue up the chain of command because we're such a small team, we don't want tensions to escalate but about 3 of us just don't know what to do anymore.
I wouldn't say my supervisor is incompetent, but he's pulled in so many different directions he just doesn't provide good supervision and with that comes virtually no accountability.
What to do?
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